Monday, July 21, 2014

SignIFiCANce


SignIFiCANce

Significance…

The irony is that we often overlook the importance of a word that literally means – the quality of being important. 

For leaders, there’s power in a word like significance.  It’s borderline magical…because once any human being truly feels significant, they become a new person, capable of doing more.

If leadership means inspiring others to achieve greatness, then making sure people feel significant should consistently remain at the top of our To Do List. 

‘Managers’ focus first on the tasks at hand.  However, ‘Leaders’ focus first on the people they expect to complete the tasks. 

The OneMoreStep worth taking, for leaders, is to make sure everyone on the team understands their value, their strength, why they were chosen, and what they do better than anyone else. 

The best leaders take pride in making people feel significant…because they know that when people feel significant they make significant contributions. 

I’m convinced that IF people feel significant, they CAN do anything.  Our job is to believe in them, encourage them, and invite them to be great. 

They can…and they will…because of how significant we make them feel.

signIFiCANce.

Have a great day.

Taylor



Wednesday, June 25, 2014

Character Building Opportunity


Character Building Opportunity 
We heard it often growing up…all the ways that we were supposedly “building character”…
 
Lose a Little League game.  Get a bad grade on a test.  Bring home a substandard report card.  Get in trouble. Get disciplined.  Suffer through an embarrassment.   
That’s okay, “it builds character.” 
What about now?   

Now we’re grown up.  We’re not in Little League.  We’re beyond high school.  We’ve learned right from wrong, and we’ve all been embarrassed at one time or another.  
When “things” happen these days, in adulthood…when we lose the argument, encounter adversity (at work or at home), or when we’re left feeling embarrassed…are we still building character?

Maybe in some cases…but…
As adults – as leaders, coaches, bosses, business partners, friends, family, neighbors, coworkers, significant others – when we’re put to the test, whether it be in our personal lives or at work, we have an opportunity to reveal our character.  
These are the moments that speak volumes about who we really are, on the inside and just how strong of a person we’ve become. 
One of the Merriam-Webster definitions of the word, character is:
char·ac·ter
noun \ˈker-ik-tər, ˈka-rik-\

·      the way someone thinks, feels, and behaves : someone's personality

The OneMoreStep opportunity here is realizing that around every turn, in any season, we have a chance to reveal our true character.  
When our true character is revealed- the way we think, feel, and behave - it just might make a positive difference in someone’s life.  Or it could have a negative impact on those around us.
The good news is that what actually gets revealed is absolutely up to us.  We get to choose!

“Character is the will to do what's right even when it's hard.” - Andy Stanley

Two for the road… 
Undefeated

Last year I watched the 2011 documentary, Undefeated, which documents the struggles of a high school football team in Memphis, TN.   

Coach Bill Courtney, the Manassas Tigers Head Football Coach started coaching the film’s featured group of seniors when they were all in the 8th Grade. 

While it’s very cool to watch what Coach Bill did with the Tigers on the football field, what makes the film so inspiring is that it’s really not about football…it’s about character.

Earlier this year, Coach Bill Courtney’s book, AgainstThe Grain: A Coach’s Wisdom on Character, Faith, Family, and Love, came out.  I read it cover to cover, and not only loved it, I recommend the book for anyone, at any stage in his or her life or career.  Coach Bill challenges us all to become uncommon men and women, and the principles and illustrations in the book will leave you inspired to do just that.  True gifts from a coach.

Relationship Mechanics
Earlier this month my girlfriend and I took a trip to Southern California to escape the Vegas heat.   
About halfway through our 3.5 hour drive across the desert, we heard a clack, clack, clack, clack sound coming from under the car…a bit concerning at 70 miles per hour, on I-15 in the middle of nowhere.
We made it to our destination late Friday night but bright and early the next morning, we were off to Huntington Beach, CA.  We had looked up an auto repair shop in the area, and at just after 7am, we pulled up to Francisco’s Automotive.
I walked into the shop, and there sat a happy, smiling face with a cup of coffee, tidying up his desk.  Francisco himself.
He quickly said, “Good morning…how are you?  What can I do for you today?”  I gave him the rundown, and he asked me a few more questions...he was genuinely interested – where I’m from, what I’m doing in town, what I do in Vegas, etc.
He came out to the car, took a quick look under the car, and put Jenna and I both at ease…telling us this was no problem.  The cover underneath the car had simply come loose, with all the winds we drove through the night before.  He told us he could have it fixed right up for us in no time, and he assured us that it would be totally fine to drive back to Vegas the next day.

While we waited for his mechanics to report to work, Francisco made small talk with us.  He asked us what we would like to see while we were in town, offered up suggestions for sights to see, places to eat, and great places to watch the sunset over the Pacific Ocean.   
He invited us to come around, on his side of the counter, so we could see his computer screen as he Google Imaged different areas along the Pacific Coast Highway that we should ‘check out’ while we were in town.
The coolest part…when he and his team finished up with our car, we asked him how much we owed him.  He said, “absolutely nothing…just put some money in that little thing there”, pointing to a donation box for American Family Housing, an organization offering housing and supportive services to the poor, the homeless, and low income families. (www.AFUSA.org)

Francisco went on to tell us how he, too, was homeless when he was a child, and the American Family Housing philanthropic work that he does has become his true passion these days.   
He not only survived homelessness, growing up in Southern California, but he started his own business from nothing.
Having experienced Francisco’s service first-hand, I can see why he’s been so successful as an entrepreneur since the mid 1980’s.   
I’m sure he’s extremely knowledgeable about cars, but I can’t help but think that his success is mostly because of his character.
If you’re ever in Huntington Beach and find yourself in need of some auto mechanic magic, Francisco’s Automotive is your place – 7662 Slater Ave.  Tell Francisco Taylor and Jenna sent you…
Have a great day.
Taylor

Francisco's YouTube video, giving anyone and everyone a glimpse into what customers can expect says it all:

Wednesday, June 11, 2014

Captains...Steer 'SHIPs


Captains Steer ‘SHIPs
Everybody wants to be “The Captain”.
As we deal with people – at work, at home, or in the community…it seems like ‘everything would just be easier, if we were in charge…if only we were the so-called, “Captain” of the ship’. 
But is it really that easy?
You see ‘Captains’ of any team – sports teams, work teams, or otherwise must steer ‘SHIPS…

LeaderSHIP

Above all else, true captains must be leaders.  They don’t need to be “bossy”…just leaders.  Most of the time, the captains that emerge are not even defined by title, but instead they lead by example.  Regardless of the official “title”, leaders LEAD – they Listen, Educate, take Action, and Deliver for their teammates.
RelationSHIPs
Consider the “Team Captains” on sports teams…take the stars of this year’s NBA Finals – Lebron James & D. Wade for the Miami Heat and Tony Parker & Timmy Duncan for the San Antonio Spurs.  Watch them, and notice the connections they have with coaches, teammates, fans, and even the media.  It’s apparent that they spend time fostering relationships with the people around them.  That’s one of the reasons so many people gravitate toward them, respecting them as team captains.
PartnerSHIPs
Captains realize that despite their superior talent, they can’t ‘do it alone’.  They’re never afraid to rely on their partners.  Russell Wilson has to trust his offensive line to protect him, and if/when plays breakdown, he has to trust his teammates to make plays…because he simply can’t win games on his own.  Captains understand the importance of maximizing true partnerships that result from the meaningful and productive relationships they foster with teammates.
FellowSHIP, FriendSHIP, & CompanionSHIP
Think about the most likeable people on your contact list in your phone.  Think about the most inspiring leaders you’ve ever known.  Consider your most trusted partners at work.  Chances are the people that come to mind make it a point to develop a sense of community with those around them.  They don’t lead through fear or power.  Instead, they gain credibility and admiration as a result of their compassion and genuine interest in other people.  With credibility and admiration comes likeability, and a person’s likeability is what makes them someone worthy of following.
StewardSHIP
Perhaps this one doesn’t come to mind as often as the other “SHIPs” listed above. 
I love this Merriam-Webster definition of stewardship:
The conducting, supervising, or managing of something; the careful and responsible management of something entrusted to one's care  
True captains understand that it’s not all about them.  In fact, they know and understand that the very thing they’re captaining doesn’t even belong to them.  That’s what makes them special…because while they understand that ‘it’ doesn’t belong to them (the team, the office, the building, the situation, or the project), they step up and take full responsibility anyway, as if it were their own. 
Lebron and D. Wade don’t own the Miami Heat, but they carry themselves, on and off the court, as if they do.  They relish opportunities to represent their owners and fan base, as the face of the franchise.  In turn, the Miami Heat organization, from the front office to coaches to players to the city of Miami entrust their fate in Lebron and D. Wade. 


The OneMoreStep thought is simply this:
For anyone who thinks they’re so low on the totem pole that they’ll never make an impact…and for anybody worried that their unique talents and hard work might never be good enough to be noticed…if we’ll just keep steering ‘SHIPs, we too can emerge as “Captains”.
Because Captains…steer ‘SHIPs!
Have a great day.
Taylor

Monday, June 2, 2014

Life Happens...In Seasons


Life Happens…in Seasons

Nowadays, with HBO GO, Netflix, and Amazon, it’s so easy to watch season after season of our favorite shows. When we watch several seasons of our favorite shows, in succession, we pick up on subtle changes in the characters we love.    

We all watched the Huxtables grow up before our very eyes back in the day.  We found ourselves feeling for Anthony Junior and Meadow Soprano, along with Tony's and Carmella’s many ups and downs.  We pull for Vinny Chase and the boys, in Entourage, and we can’t wait to see what Ari is going to do next. 

We seem to notice as characters begin to grow into their full potential.  Even Rudy Huxtable grew up (on the Cosby Show), Christopher became a made man (in Sopranos), and in the last season of Entourage, even Turtle became a millionaire. 

Though we find ourselves almost connected to these characters, they’re not real.  It’s just a show, but we can still relate to them, because we know we must face the same types of issues in our own lives.  If we were to watch our own lives back, through the seasons, I'm sure we'd notice subtle changes, developments, and growth...personally and professionally. 

Maybe this is obvious, but then again, maybe it is worth mentioning.  In our own lives, in the real world, we’ll have great days and we’ll have bad days.  We’ll have fun times and we’ll have incredibly annoying situations to endure along the way.  We’ll enjoy success one minute, and seemingly struggle to find our way the next. 

We’ll have good seasons and we’ll have bad seasons…

It happens.  Life happens.

Keep looking up, being you, and doing the right thing.  More often than not, we look back and realize that’s what got us here (wherever we may be) in the first place. 

One for the road…

Last week a dear friend of mine and her husband were in Las Vegas on vacation.  We had a chance to catch up; we talked about old times, our many mutual friends, and brought each other up to speed on what’s new in our lives. 

We’ve been friends since the summer of 1999 – 15 years ago.  We exchanged emails once she got back to Florida.  We both shared with each other that we still think of our old crew, the fun times interning at Disney, and the glory days in our 20’s. 

I loved what she wrote back:

I agree - I think about everyone so often - it's just so hard to believe that it was all 15 years ago this month...so much life has happened since then and because of then!  Continue to do great things in Vegas; you’re at a really nice spot and only good things will keep happening for you!

Thanks, to my dear friend Jess Hodge Barnes, for reminding me that ‘so much life has happened since then and because of then.” 

When we feel down in the dumps, we should remind ourselves that life happens…in seasons.  While today’s circumstances may not be ideal, what we do with the cards we’re dealt today impacts how great tomorrow (or next week or next month or next year) will be. 

Have a great day.

Taylor


Monday, April 7, 2014

9 Lessons We Can Learn from the 2013 / 2014 Kentucky Wildcat Basketball Team


9 Lessons We Can Learn from the 2013 / 2014 Kentucky Wildcat Basketball Team



1.    Give New People Time
A year ago, seven key members of this year’s team were finishing up HIGH SCHOOL.   
Six months ago, they became the topic of conversation, not only around water coolers in the Commonwealth of Kentucky, but also on nationally syndicated sports talk radio and television shows.  A less than stellar regular season had KY fans (me included) up in arms with disappointment and prompted criticism and judgment…mostly in a negative way.
The story of this year’s team reminds us that everyone is “new”, at one time or another; whether in school, sports, or career, we’ve all been “the new person”.  These young men just happened to be “the new guys”, at the ages of 18 and 19, on one of the biggest sports stages in the world – Kentucky Basketball, the winningest basketball program in the history of the NCAA.
As it turns out, all they needed was time.  The maturation process happens at different rates, for different people…and this team showed us that sometimes, all new people need…is time…to develop and blossom into their full potential.  

2.    Team Trumps Talent

They were the most highly touted group of freshmen recruits in recent history.  Their collective talent-level far exceeded that of any other recruiting class and really any other team in NCAA Division 1 Basketball.  However, everyone – including each individual on the team, the coaching staff, and the fans – found out during the regular season that merely having the talent wasn’t nearly enough to win, consistently.

The now proverbial “tweaks” Coach Cal made down the stretch are getting a great deal of press.  Among the many tweaks was a paradigm shift, almost a transformation of each individual, moving away from “me” to more of what’s best for “the team”. 
It sounds so simple and anything but profound…but this team may have learned this valuable lesson at an early age, and in doing so reminds all of us of the same lesson.  Their season reminds us that unless talented people work together, focusing on the greater good of the team, the company, the organization, or the family…really, nobody wins.  When people work as a team, everyone wins.

3.    Make Your Free Throws

During the regular season, this Kentucky team shot a less than stellar free throw percentage – 68%.  In the tournament, however, the Cats shot a little better – 71%.  Though only a 3% improvement, they seemed to make them when they needed them, down the stretch in close games.  Unfortunately they just didn’t fall for the Cats in the final game.   
In basketball, free throws – those free shots, with nobody guarding you, with the clock stopped - can make or break the team’s ability to win games. 
We can all learn from this, regardless of our roles, in any industry.  Think about the equivalent to a free throw, in your business or life… What are the easy-to-capitalize-on things?  Whatever and wherever the low-hanging fruit is in our lives, when and if we execute, taking advantage of those easy opportunities, we’ll win the close “games” against our competition. 

4.    Have Fun & Enjoy The Ride

Early in the season, we saw Kentucky players grimacing at each other, wincing at officials, and sometimes even at their coaches.  It was pretty clear that nobody was having much fun at all.   
However, as this group of talented individuals transformed into a TEAM, Kentucky fans began to see alley oop dunks, Three-Point Goggles, Hi-Fives, smiles, jubilation, and celebration.  We saw guys having fun, celebrating when their teammates got a steal, made a great move, or hit a game-winning shot. 
Sure, it’s easier to have fun and truly enjoy life, when things are going well.  However, this team reminds us that things in life or even at work tend to improve once we start having a little fun.  When this team relaxed and just went out to play the game they love, with guys they’ve grown to love…everybody enjoyed the ride of their life.
This team reminds us all to simply relax…and play.  Their talent is basketball.  For others, it may be teaching; some people are great at math, while some people were born to sell or lead or speak or write…whatever it may be, when we simply relax and enjoy theride, doing what we do best, good things happen.

5.    Don’t Be Afraid to Miss

A few tough road losses, combined with a couple disappointing performances at home during the regular season left these Wildcats a bit timid, on offense.  Guys that could score, at will, a year ago, as the stars on their respective High School teams, were seemingly afraid to shoot the ball.   
In a game when the objective is to score more points than the opposing team (by shooting the ball into the hoop), it’s fairly imperative that basketball players SHOOT THE BASKETBALL. 
Another one of Coach Cal’s “tweaks”, down the stretch, was this idea of “don’t be afraid to miss a shot…”  Once players adopted that new mindset, we saw them become more aggressive, offensively.  They took shots they weren’t taking a few weeks prior.  Their energy-level sky rocketed, which somehow seemed to elevate their play…sometimes quite literally – with more dunks, more lobs, and more three-pointers. 
The best illustrations, of course, were Aaron Harrison’s heroics versus Louisville and again versus Michigan and yet again versus Wisconsin, launching deep, game-winning three-pointers late in all three games.
The lesson we can all learn is to be aggressive and go for it.  We shouldn’t be afraid to take chances, speaking up when the time and audience is right…as long as we do so in good conscience, respectfully.  We should apply for the job, ask for the responsibility, and make the tough call.  Don’t be afraid to miss…if it doesn’t work out, no problem.  We’ll get another shot at it.

6.    Listen to Leaders, not the Public 

After several losses that were never supposed to happen, these young men could have folded.   
Fans (again…me included), talking heads on ESPN, sports talk radio shows, and article after article criticized their play, their character, their skills, and their attitude.   
They didn’t listen to the public.  Instead they listened to their coaches…and the leaders among their peers.
We’re reminded that people will always talk.  People on our teams, our competitors, our enemies, our customers, clients, and Guests…everyone will have an opinion.  Today, with social media, people will likely share their opinions in public forums, online and otherwise. 
The Kentucky Wildcats taught us all a lesson this year in staying the course.  They showed us that despite public opinion, we should pay attention to the opportunities tomorrow holds instead of dwelling on yesterday’s failures.  That’s what Coach Cal instilled in this young team, and that’s what kept them in the NCAA tournament all the way to the end of the road.

7.    Know and Leverage Strengths

After a few false starts, this team seemed to find a groove late in the season…especially throughout this NCAA Tournament.   
They found their collective mojo when each individual became comfortable with ‘that thing’ they brought to the table. 
Whether it was Julius Randle’s or James Young’s ability to score almost at will, against any defender, at any time…or Dakari Johnson’s ability to rebound…or Alex Poythress’s ability to jump over people to score or block shots…or the Harrison twins’ ability to set the tone with their ball handling, passing, and/or outside shooting – the Wildcats, as a team, were at their best when guys played within themselves, exploiting their strengths.
This Kentucky team reminds us all of a sentiment my Dad’s high school basketball coach, “Doc” Murphy, used to teach – “…keep your passers pass’n and your shooters shoot’n…”

8.    Everybody Matters

We watched this team pull together down the stretch…from the guys on the bench to the ones on the floor.  Everybody had a role and everybody mattered.  We saw players like Marcus Lee, Jared Polson, and Dominique Hawkins step into games and contribute in important situations.   
Even when Willie Cauley-Stein got hurt, his teammates insisted that he wear a jersey and sit with them on the bench, because he brings a certain energy with his presence on and off the court. 
I also noticed something very cool.  In the tournament, I noticed Jon Hood, a senior from Madisonville, KY, on the bench.  His playing time this season drastically decreased because of all the talented freshmen, but he stayed engaged.  Here is a guy who used to clock significant minutes and actually has an NCAA championship ring, from the 2012 season.   
He could have easily disengaged and sat at the end of the bench daydreaming.  Instead, I saw him making sure Coach Cal and the rest of the staff had what they needed – from clip boards to information during timeouts.  He was the first person jumping to his feet when the team was making big plays and winning games.  He was also the first teammate to offer encouragement, picking his teammates up when they needed it.  Once, as the telecast was cutting away for a commercial I caught a quick glimpse if him literally drawing up a play on a clipboard.
This reminds us that we all make a difference…the choice is ours as to whether the difference we make is a positive one or negative one.  

9.    Win or Lose, We Learn and Grow


The significance of 9 Lessons is that this would have been the 9th National Championship in the history of Kentucky Wildcats Men’s Basketball…if they won the game.
 
The beautiful thing about sports that translates to life, personally and professionally, is that we don’t have to ‘win the game’ in order to learn and grow… 
Winning is great, but it isn’t everything.  What we learn and ultimately share with others is what it’s all about – in sports and in life.
I love Kentucky Basketball more than most things on planet Earth.  The Big Blue Nation and I would have loved nothing more than to be celebrating that 9th championship today.   
However, let us pause and celebrate these sixteen special college kids on the 2013 / 2014 roster who became young men, on one of the biggest stages in sports.  I’m sure they learned a great deal about basketball and life, but they also taught us some lessons while they were at it.  And that’s special, no matter how old they are.
To Coach Cal and the Cats, thank you not only for another year of memorable, Kentucky basketball, but also some valuable life lessons we can all apply to our own lives at work and at home.  
 (…and review Lesson #6 on this list…keep looking up…don't hang your heads one bit...be proud not only for what you've accomplished this year, but also who you've become...)
Have a great day
...and until the first game of the 2014-2015 season, in 7 short months - Go Cats!

Taylor
 
(...Ironically, one expert poll has the Cats ranked #6 in Pre-Season NCAA Basketball Rankings for 2014-2015.  #Thread )

Tuesday, April 1, 2014

Compro-My's and Work


Compro-My’s and Work
You’re wasting my time.
This is a waste of my money.
I hope this doesn’t ruin my chances.
How is this possibly good for my career?
I shouldn’t have to share any of my stuff.

Toward the end of last year, my buddy, Brady, asked me what the most important lesson I learned in 2013 was.  Without hesitation, I told him the ability to compromise.  Not that I have mastered it…but just that I’d learned -- Without it, relationships at work and in life are impossible, and they won’t work.
We know that to compromise means giving up something of our own – our time, our money, our stuff, or our own interests – for something or someone beyond ourselves.  It sounds magical enough, but we’d all agree it’s often difficult to do.
The reality is – it takes real work. 
We’re born selfish.  From the time we’re first learning to walk and talk, it’s all about us.  It’s all about mine…mine…mine... That’s ok.  We’re human.  However, if we wake up each day only thinking about the person in the mirror, we’ll soon only have…that person in the mirror in our lives. 
Here’s where the work comes in...
The difference between selfishness and selflessness is often the gap that prevents two sides of any type of relationship – romantic or otherwise – from prospering.
The mental OneMoreStep worth taking is to make a conscious effort to let go of the ‘my’ tendencies, obsessing over my time, my money, my stuff, and/or my career… Simple, but not very easy...because this doesn’t just happen naturally.   
In fact, it’s unnatural to lead with a Compro-My’s attitude.  It’s a choice available to us, however, in every single situation.  Either we want to put in the effort necessary to make the relationship work, or we don't.   
When we choose to do the work…to Compro-My’s; our relationships change for the better; in most cases, for good.  Something also happens to that person in the mirror.  When we Compro-My’s, that person in the mirror is also changed for good. 
All it takes is a little work.  And that work is waiting for us, within the gap between selfishness and selflessness. 
So the difference in relationships that truly work and those that don’t work is often choosing to go OneMoreStep:
For the relationships that mean the most, Compromise.  It works.
Have a great day.
Taylor

Tuesday, March 25, 2014

Nobody or Everybody...


Nobody or Everybody…

When frustration sets in, it’s easy to slip into the ‘Nobody ______________(fill-in-the-blank)’ mindset.

“Nobody really cares.”  “Nobody is fun”.  “Nobody helps me.” “Nobody is nice.”

This is what we say.  We find ourselves in the midst of a downward spiraling, tension filled season.  It’s natural, and we all do it.  However, we’d all agree that it’s rarely productive.  In fact, it’s counterproductive and usually gets us nowhere, except more frustrated.

The good news is – we have a choice.  We don’t have to accept the notion that “nobody cares” or “nobody is nice”…

We can choose to think about it differently – we could have the  ‘Everybody’ mindset.

What if we challenged ourselves to find something fun or nice or valuable about EVERYBODY?

The reality is that if we’ll just try…if we’ll just open our minds and hearts, and simply listen to them, we’ll usually realize that special ‘something’ about EVERYBODY.  It’s amazing what we learn about people when we’re slower to speak and quicker to listen. 

Nobody ever felt bad about learning fun, new things about everybody else. 

What if everybody looked for the good in each other?  Who would ever be frustrated? 

Nobody!

Have a great day.

Taylor